Customer Care Team availability during the Christmas and New Year period (excl. Ireland).

Friday 20 December 08.00–12.00
Tuesday 24 December 09.00–14.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December CLOSED
Monday 30 December 09.00–15.00
Tuesday 31 December 09.00–15.00
Wednesday 01 January 2020 CLOSED

Orders, Deliveries & Collection

ANIMAL NUTRITION

Milk Replacers for UK  (excluding made-to-order products). Our last pre-Christmas delivery date is Thursday 19 December.

Cut-off times for orders required before Christmas are:
14.00 Tuesday 17 December (Standard delivery)
14.00 Wednesday 18 December (Express next day (£15 per pallet))

Standard orders received after 14.00 Tuesday 17 December and before 14:00 on Friday 20 December will be delivered on Thursday 02 January 2020, depending on destination.

Milk Replacers for International Delivery
Vehicle availability on the lead up to and during Christmas can be limited. To ensure dispatch prior to Christmas, please place your order on or before Friday 22 November.  Whilst we will endeavour to dispatch orders received after this date before Christmas, this may not be possible in all cases.

Collections 
Our warehouse at George H. Kimes, Sleaford will be open between Christmas and New Year as indicated below.  Orders for Milk Replacers can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 07.00–12.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 07.00–12.00
Monday 30 December 07.00–12.00
Tuesday 31 December 07.00–12.00
Wednesday 01 January 2020 CLOSED
Thursday 02 January 07.00–17.00

Our warehouse at Otten Transport, Hoogeveen, NL will be open between Christmas and New Year as indicated below. Orders for Milk Replacers can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 08.00–12.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 08.00–12.00
Monday 30 December 08.00–12.00
Tuesday 31 December 08.00–12.00
Wednesday 01 January 2020 CLOSED
Thursday 02 January 08.00–16.00

Feed Fats for UK (excluding made-to-order products). Our last pre-Christmas delivery date is Thursday 19 December.

Cut-off times for orders required before Christmas are:    
14.00 Tuesday 17 December (Standard delivery)
14.00 Wednesday 18 December (Express next day (£15 per pallet), with limited availability, so please check before ordering)

Standard orders received after 14.00 Tuesday 17 December and before 14:00 on Friday 20 December will be delivered on Thursday 02 January 2020, depending on destination.

Feed Fats for International Delivery
Vehicle availability on the lead up to and during Christmas can be limited. To ensure dispatch prior to Christmas, please place your order on or before Friday 22 November.  Whilst we will endeavour to dispatch orders received after this date before Christmas, this may not be possible in all cases.

Collections 
Our warehouse at Volac International, Liverpool will be open between Christmas and New Year as indicated below.  Orders for Feed Fats can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 08.00–12.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 08.00–12.00
Monday 30 December 08.00–12.00
Tuesday 31 December 08.00–12.00
Wednesday 01 January 2020 CLOSED
Thursday 02 January 08.00–17.00

Our warehouse at Molenbergnatie, Antwerp, BE will be open between Christmas and New Year as indicated below. Orders for Feed Fats can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 08.00–12.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 08.00–12.00 & 12.30–14.30
Monday 30 December 08.00–12.00 & 12.30–14.30
Tuesday 31 December 08.00–12.00 & 12.30–14.30
Wednesday 01 January 2020 CLOSED
Thursday 02 January 08.00–16.00 & 12.30–14.30

ANIMAL NUTRITION

Customer Care Team availability during the Christmas and New Year period: Ireland.

Friday 20 December 09.00–17.00
Tuesday 24 December 09.00–14.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December CLOSED
Monday 30 December 09.00–15.00
Tuesday 31 December 09.00–15.00
Wednesday 01 January 2020 CLOSED

Our last pre-Christmas delivery date for Animal Nutrition products for Ireland is Friday 20 December.

Cut-off time for orders required before Christmas is:    
13.00 Wednesday 18 December (Standard delivery)

Standard orders received after 13.00 Wednesday 18 December will be delivered on Thursday 02 January 2020, depending on destination.


PERFORMANCE & DAIRY INGREDIENTS

Our last pre-Christmas delivery date for Performance & Dairy ingredients is Thursday 19 December. Please place your order on or before Wednesday 11 December to guarantee delivery before 19 December, depending on stock availability.

Our first Standard delivery day in the New Year is Thursday 02 January 2020.

International Delivery
Vehicle availability on the lead up to and during Christmas can be limited. To ensure dispatch prior to Christmas, please place your order on or before Friday 22 November.  Whilst we will endeavour to dispatch orders received after this date before Christmas, this may not be possible in all cases.

Collections 
Our warehouse at Bibby Distribution Limited, Avonmouth will be open between Christmas and New Year as indicated below.  Orders for Performance & Dairy ingredients can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 07.00–15.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 07.00–15.00
Monday 30 December 07.00–15.00
Tuesday 31 December 07.00–15.00
Wednesday 01 January 2020 CLOSED
Thursday 02 January 07.00–17.00

Our warehouse at Otten Transport, Hoogeveen, NL will be open between Christmas and New Year as indicated below. Orders for Milk Replacers can be collected during these hours, providing the normal booking process has been followed and a booking slot obtained prior to collection.

Tuesday 24 December 08.00–12.00
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 08.00–12.00
Monday 30 December 08.00–12.00
Tuesday 31 December 08.00–12.00
Wednesday 01 January 2020 CLOSED
Thursday 02 January 08.00–16.00

Please contact the Customer Service Team if you have any queries.

Animal Nutrition, GB
T: 0845 602 6934
E: orders@volac.com

Animal Nutrition, Ireland
T: +353 494 305 477
E: salesireland@volac.com

Performance & Dairy Ingredients
T: 0845 602 4631
E: sales@volac.com

A very Merry Christmas and Happy New Year from the Volac team!

 

See also